There seemed to be no clear guidelines on wear and tear @Kevin, just fairly vague overviews. I’m continuing to look into it - it seems to be a case by case basis, so the next step is getting firm examples from those who have been through it.
Ooh that is a good one! Adding it to my research pile - I’m going to look into timeframes on repairs as often it’s more than responsibility, but when you can expect things to be repaired after you’ve raised the issue. Nothing worse than no set deadline on how many times you need to lug around washing to a friend’s house or spending all your money on takeaway while waiting for a new fridge. It’s often the not knowing part that is the most frustrating aspect.